Question 1

How long does a custom order take?

Accepted Answer

Typically 5–15 days depending on complexity. We will give you an exact timeline when we confirm your order.

Question 2

Can I see a preview before it's made?

Accepted Answer

Yes! We'll share a sketch or digital mockup for complex custom orders before we begin crocheting.

Question 3

What materials do you use?

Accepted Answer

Only premium eco-friendly cotton and wool yarn — all materials are non-toxic, skin-safe, and sustainably sourced.

Question 4

Do you ship across India?

Accepted Answer

Yes, we ship Pan-India. International shipping is available on request for certain products.

Question 5

What's your return policy?

Accepted Answer

We don't accept returns on custom orders, but we will remake or refund if there's a quality issue.

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